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Frequently asked questions

Products
What are all the Bra Size Options Available?

In the UK, the range of plus-size bra options is diverse, catering to various preferences and needs. While we can't provide a full inventory here  we can outline the common cup plus-size bras naming series is: AA, A, B, C, D, DD, E, F, FF, G, GG, H, HH, J, JJ, K, KK, and so on.

How do I measure myself accurately for a Plus Size Bra?

Put on a non-push-up bra that's lightly lined, keeping your breasts in their natural state. Position a measuring tape right beneath your breasts, ensuring it aligns evenly with your bra band's bottom. To measure your bust, position the tape at the fullest point of your bust, confirming it's in line with your band once more. Determine your cup size by subtracting the band measurement from your bust measurement, where each inch difference indicates one cup size increase.

What Materials are used in Your Luxury Plus Size Bras?

Typical bra cup fabric fibres are nylon, polyester, cotton, spandex and silk. Bra fabrics are usually a tricot, raschel or even jersey knit. Woven fabrics like stretch silk charmeuse (silk with Spandex) are used for luxury lingerie, as is 100% silk

My package is lost, what should I do?

In the first instance reach out to us here at Lingerie to Love. But, gather as much evidence share with us as possible. If you think your parcel was stolen from your premises you will need to inform the police. Note if f you gave instructions at your premised to leave the parcel in a safe space and it was taken from there, then it's your responsibility and you may not be able to receive a replacement, or even make a claim on your insurance for it.

Can I cancel/change my order?

We understand that sometimes you may change your mind. That's why you have 28 days to return any unwanted items to Lingerie to Love address on the Contact Page. Any returned items must be in perfect condition and in the original packaging. If you return your items within the 28 day period, we'll process a full refund back to your original payment method.

What should I do if my order is damaged or missing an item?

The way couriers handle missing parcels varies, but in each case you will need to contact the courier company and probably fill out a claims form. We use Royal Mail to ship your product. If with Royal Mail something is lost, damaged , delayed, or arrives with some of the contents missing you may be able to claim compensation by filling out their form.

Shipping and returns
Where does Lingerie to Love ship to?

All orders will be shipped as soon as possible across mainland UK. Orders placed after 3:00pm will be processed the following working day. Orders placed on Saturday & Sunday will be shipped on Monday for Tuesday delivery. You will receive email confirmation when we receive the order. For the Next Working Day Delivery options, orders must be placed before 12 noon Monday to Friday to be delivered on the next working day, this excludes weekends and public holidays.

How do I qualify for free shipping?

We offer free shipping on orders placed for delivery across mainland UK.
Delivery will take 3-5 business days.

Can I modify or cancel my order?

Unfortunately, we cannot change an order after it has been placed. Keep in mind our system is designed to fulfil orders as quickly as possible. As a result, we cannot cancel or change an order once it has entered the shipping process.

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